Banabilet is a secondary ticket marketplace. We are not the official seller or organizer of events. Sellers set ticket prices, which may be above face value.
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Getting Started

Getting Started Questions About

• How to create an account?

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Click on the login button that appears at the top right of the banabilet home page and click on the sign up now button that appears below. After filling in the required information, you can complete your membership process within minutes by clicking the sign up button below. Please check your information, remembering that the information we request from you is required to submit your tickets. If you are having a problem creating a membership, please clear your browser's cookies and try again. For ongoing problems, contact us at destek@banabilet.com email address.

• Is Banabilet.com safe?

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Banabilet.com offers many security measures for buyers and sellers. It guarantees buyers that their tickets are original and that sellers will pay the money no later than 21 days after the buyer attends the event.

• What is Banabilet.com buyer protection policy?

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banabilet.com offers full comprehensive support from the moment you buy your ticket until you sit in your seat. If for some reason you have a problem with your tickets, it will provide the ticket for you from the nearest seller in the region and will not allow your plans to be cancelled.

• How safe is Banabilet.com for buyers?

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As banabilet.com, we do not pay money to sellers or organizers until the buyers attend the event. We guarantee the authenticity of the tickets offered for sale on the platform. If the event is canceled for any reason, we provide refunds to users without interruption. We do not share your data with sellers other than information required for ticket delivery. With all these measures, we strive to be a reliable bridge to our users.

• How safe is Banabilet.com for sellers?

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After we sell your tickets, we keep the money we receive from buyers in our pool account for you. After the event takes place, your payment is automatically initiated and deposited into your account.

• How to buy tickets?

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It is very easy to buy tickets with banabilet.com. You can choose your tickets from the popular events we have selected for you on the home page. If you are particularly interested in one or more categories, you can navigate between categories at the top of the page. If there is an event you are looking for directly, you can find it by searching for keywords directly from the search bar.

1.     Find the event you want to buy tickets for.

2.     Select the section or seat you want from the event page.

3.     If you are not a member, sign up or log in.

4.     Fill in the information we request from you.

5.     Check payment information.

6.     You will be directed to the payment page.

Please note that the information is required for ticket delivery. Your tickets will be delivered to the address you entered as soon as possible before the event or to the user information if mobile delivery is required.

• How to sell tickets?

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Have your plans changed? It is very easy to sell tickets with banabilet.com.

1.     Click the sell ticket button on the top right.

2.     Find the event you want to sell tickets for.

3.     Enter the information needed to help recipients understand what your ticket is.

4.     Determine the amount you want to sell.

5.     When your tickets are sold you will receive an email with delivery information.

6.     Receive your payment after the event takes place.

• Can non-Turkish citizens benefit from the platform?

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As banabilet.com, we offer a universal service. We offer multiple language support with our professional team in the field. We are a universal and secure ticket shopping platform for all our users.

• What is the Banabilet buyer guarantee?

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Banabilet.com protects the buyer from any problems he may experience from the moment the purchase is completed. If the seller cannot deliver your tickets for any reason, Banabilet will provide you with tickets of the same or a higher category from sellers close to the region. If Banabilet's efforts do not yield results, it will refund your money to you without any deduction.

• Creating an organizer account.

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First, you must create a regular membership. At Banabilet.com, buyer, seller and organizer accounts work under the same username. After creating your account, send us an e-mail with event details and your contact information. Our team will contact you as soon as possible and identify your organizer.

Would you like to create a support request?